Terms & Conditions

Terms and Conditions

Welcome to Crazy King Casino, accessible via the domain crazykingcasino1.com (the "Website"). These Terms and Conditions ("Terms") govern your use of the Website and all products, promotions, and services offered by Crazy King Casino. By registering an account, accessing, or using the Website, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use the Website.

1. General

Crazy King Casino is an online gambling operator founded in 2019, offering casino games, live casino, and slot titles to players. Crazy King Casino is licensed and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission under licence number 39175. These licences require Crazy King Casino to operate in accordance with strict standards regarding fairness, player protection, and responsible gambling.

Crazy King Casino reserves the right to amend, update, or modify these Terms at any time without prior notice. Any changes will be published on this page, and it is the player's responsibility to review these Terms periodically. Continued use of the Website following any amendment constitutes acceptance of the revised Terms. Where changes materially affect player rights, reasonable efforts will be made to notify registered players via email or account notification.

These Terms are governed by the laws applicable to the issuing licensing authorities, and any disputes shall be subject to the jurisdiction outlined by those regulatory bodies.

2. Account

To use the services offered by Crazy King Casino, you must register a personal account. By registering, you confirm and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You are registering the account for personal, non-commercial use only.
• All information provided during registration is true, accurate, and complete.
• You are not located in a restricted or prohibited jurisdiction as outlined in Section 6.
• You have not been previously self-excluded from Crazy King Casino or any affiliated gambling operator.

Each player is permitted to hold only one account with Crazy King Casino. Operating multiple accounts, whether under the same or different personal details, is strictly prohibited and may result in the suspension or closure of all associated accounts, and forfeiture of any funds or winnings held within them.

Accounts that remain inactive for an extended period may be classified as dormant. Crazy King Casino reserves the right to apply a dormancy fee or close inactive accounts in accordance with applicable regulatory requirements, with prior notice provided to the account holder where possible. Players are encouraged to contact support@crazykingcasino1.com regarding any account concerns.

Crazy King Casino reserves the right to suspend, restrict, or permanently close any account found to be in breach of these Terms, engaged in fraudulent activity, or in violation of applicable law.

3. Verification (KYC)

In compliance with regulatory and anti-money laundering obligations, Crazy King Casino operates a Know Your Customer (KYC) verification process. All players may be required to submit documentation to verify their identity, age, address, and source of funds. Required documents typically include:

• A valid government-issued photographic identification document, such as a passport or national ID card.
• Proof of address, such as a recent utility bill or bank statement, issued within the last three months.
• Payment method verification, where applicable, to confirm ownership of the funding source.

Verification may be requested at any stage, including prior to processing a withdrawal request. Crazy King Casino reserves the right to withhold withdrawals, suspend account activity, or restrict access to services until satisfactory verification is completed. Failure to provide requested documentation within a reasonable timeframe may result in account suspension. Verification is a mandatory security measure and is not optional under any circumstances.

4. Deposits

Crazy King Casino accepts deposits via the following payment methods: Visa Debit, Mastercard Debit, PayPal, Paysafecard, Pay by Mobile, Skrill, and Neteller. The minimum deposit amount is £10. All transactions must be made in GBP, the only currency supported by Crazy King Casino.

Players must only use payment methods and accounts registered in their own name. Deposits made using third-party cards, accounts, or e-wallets are strictly prohibited and will result in the funds being returned to the source and the account being placed under review. Deposits made using credit cards or credit facilities are not permitted; only debit-based payment methods are accepted.

Crazy King Casino reserves the right to request proof of ownership for any payment method used, in accordance with our verification procedures outlined in Section 3. Any deposit made in error or through unauthorized means may be voided, and associated winnings forfeited.

5. Withdrawals

Withdrawal requests are subject to the following conditions:

• The minimum withdrawal amount is £10.
• All withdrawal requests are subject to a 72-hour pending period, during which the request may be cancelled by the player. Following this pending period, funds are processed within 1-3 working days, depending on the payment method selected.
• Full identity and payment verification, as outlined in Section 3, must be completed before any withdrawal is processed.
• Withdrawals will be returned to the same payment method used for the deposit, where possible, in line with anti-money laundering requirements.
• Crazy King Casino reserves the right to apply monthly withdrawal limits, and players will be informed of any applicable caps upon request or as stated within their account terms.

Withdrawal requests that do not meet the minimum threshold, or that are submitted with incomplete verification, will not be processed until the relevant conditions are satisfied. Crazy King Casino reserves the right to request additional documentation at any stage of the withdrawal process to confirm the legitimacy of the transaction.

6. Restricted Countries

Crazy King Casino does not offer services to residents of certain jurisdictions where online gambling is prohibited or restricted by local law. Commonly restricted countries include, but are not limited to, the United States, France, Spain, the Netherlands, and other territories where the operator does not hold appropriate licensing permissions. It is the sole responsibility of the player to ensure that engaging in online gambling is legal within their jurisdiction of residence. Crazy King Casino accepts no liability for players who access the Website in violation of local laws.

7. Anti-Money Laundering (AML)

Crazy King Casino is committed to preventing the use of its platform for money laundering or terrorist financing purposes. In accordance with our regulatory obligations under the UK Gambling Commission and the Alderney Gambling Control Commission, Crazy King Casino applies customer due diligence procedures, ongoing transaction monitoring, and reporting mechanisms for suspicious activity.

All players may be subject to enhanced due diligence checks, particularly where transaction patterns, deposit amounts, or withdrawal requests raise concern. Crazy King Casino reserves the right to suspend accounts, freeze funds, and report suspicious activity to relevant authorities where required by law, without prior notice to the account holder.

8. Responsible Gaming

Crazy King Casino is committed to promoting responsible gambling and providing tools to help players maintain control over their gaming activity. Players may set the following at any time via their account settings or by contacting [email protected]:

• Deposit limits (daily, weekly, or monthly)
• Loss limits and wagering limits
• Session time limits and reality check reminders
• Time-out periods, ranging from 24 hours to several weeks
• Self-exclusion, allowing players to close their account for a defined or indefinite period

Self-exclusion requests are final for the selected duration and cannot be reversed prematurely. Players seeking further support are encouraged to contact organisations such as BeGambleAware.org or GamCare for independent advice and assistance.

9. Data Protection

Crazy King Casino processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable. Personal information collected during registration, verification, and transaction processes is used solely for the purposes of account management, regulatory compliance, and service improvement. For full details, please refer to our Privacy Policy. Any queries regarding data handling can be directed to [email protected].

10. Complaints

Any complaints regarding your account, transactions, or the services provided by Crazy King Casino should be submitted in writing to [email protected]. Our support team is available Monday to Friday, 9am to 4pm, and will endeavour to resolve complaints in a timely and fair manner. If a complaint cannot be resolved directly, players may be entitled to escalate the matter to an independent dispute resolution service as designated by the relevant licensing authority.

11. Bonus Policy

Crazy King Casino offers a range of promotions, including a welcome offer where new players may spin the Mega Reel for a chance to win up to 500 Free Spins on 9 Pots of Gold, along with a bonus match of up to 1000% and a maximum bonus value of £1,000. A no-deposit bonus of 10 Free Spins on Aztec Gems is also available, subject to a 65x wagering requirement. All bonuses are subject to the following terms:

• All bonus funds and free spin winnings are subject to a 65x wagering requirement before any withdrawal can be made.
• The maximum bet permitted while wagering a bonus is £5 per spin or hand. Any bet exceeding this limit may result in forfeiture of the bonus and associated winnings.
• Bonuses must be wagered within 30 days of being credited to the account. Any unused bonus funds or unmet wagering requirements will expire after this period.
• Game contribution rates towards wagering requirements are as follows: slots contribute 100%, table games contribute 10%, and live casino games contribute 0%.
• Daily cashback of up to 10% may be offered as part of ongoing promotions, subject to separate terms communicated at the time of the offer.
• No promotional codes are currently required to claim available bonuses unless otherwise specified.
• Crazy King Casino reserves the right to refuse or withdraw any bonus in cases of suspected bonus abuse, including but not limited to the use of betting patterns designed to guarantee profit regardless of outcome, or the use of multiple accounts to claim the same offer.
• Any winnings derived from bonus funds obtained through fraudulent means, account abuse, or breach of these Terms will be forfeited in full.

12. Limitation of Liability

Crazy King Casino provides its services on an "as is" and "as available" basis. While we strive to ensure the Website operates without interruption or error,